- Published: 28th November 2019
- Hits: 6198
For improved service and quality, Digitech Business Equipment s email address can be added such that the device reports any problems directly to us. This ingenious mechanism ensures that support and maintenance providers are immediately aware of the device status, and can escalate support when the device requests rather than wait until your users complain of a problem. In addition, a status message from the copier can be scheduled on a periodical basis, which contains the usage counter information. Digitech can provide accurate billing automatically without the need to request data, or make a visit to your office.